FAQ

common questions about West 20

What is West 20?

It’s a high-quality Gainesville apartment community designed especially with University of Florida students in mind. West 20 features a variety of spacious, furnished apartments, plus a full set of features and amenities such as a beautiful resort-style pool complex, a luxurious clubhouse with fitness center, sports courts and more. All just minutes from the UF campus.

Is West 20 part of the University of Florida?

West 20 is a privately owned and professionally managed community. Click here for more information about the management and ownership.

Can I live with friends, or can you match me with roommates?

You can select your roommate(s), or you can apply on your own and we can match you with other students. Applicants answer a short list of lifestyle questions to help in the matching process.

What are per-person contracts?

Instead of requiring all roommates to sign a joint lease, each person at West 20 has their own individual contract, with one person per bedroom. This means you are only responsible for paying for yourself — not your roommates. Even if a roommate moves out or other bedrooms in your apartment are empty, you only pay the rate for your bedroom.

What is included in the rate?

Each resident at West 20 pays a flat rate that includes:

  • A full set of furniture
  • High-speed Internet in each bedroom
  • Water/sewer, trash removal
  • Optional prepaid electricity allowance
  • Washer and dryer in each apartment
  • 24-hour on-site management
  • Community features — pool, fitness center, etc.

What size are the apartments?

The spacious accommodations at West 20 range from one to four bedrooms.

Are private bathrooms available?

Yes, all of the apartments at West 20 feature private bedroom-bathroom suites.

Are the apartments furnished?

Yes, all apartments at West 20 include a furniture package including a XL full-size bed, dresser, desk and chair in each bedroom, and a sofa and lounge chair with coffee table in each living room. Plus, all apartments also include a dining table and chairs, or counter stools depending on floor plan. To see a sample of the furniture and finish, please visit our model apartments.

When do the contracts start and end?

The standard term is August 17, 2019 to August 1, 2020, with payments made in 12 equal installments. Limited alternate dates may be available; please inquire with our staff.

Can I pay by credit card?

Yes. Residents can pay online 24 hours per day, by credit card or ACH electronic checking. West 20 also offers automatic payment by either credit card or checking account — just fill out one page, one time and payments will be made automatically. Convenience fees apply for credit card and debit card payments.

Will my financial aid cover charges at West 20?

Your living costs at West 20 can be covered by financial aid, just like on-campus housing. Any available financial aid funds, after university charges are satisfied, are released to the student for non-institutional expenses, such as off-campus housing. These funds can be used to pay charges at West 20. Normal payment deadlines will continue to apply.

Is West 20 open to non-students?

Nearly all the residents at West 20 are students at the University of Florida, with some from Santa Fe College. The per-person contracts are designed with students in mind. Nonetheless, West 20 is an Equal Opportunity housing provider and welcomes applications from non-students. Family members are welcome as well, subject to occupancy limits. Because of the need to match student roommates, non-students must apply together with enough roommates to fill the desired apartment.

What kind of safety and security are provided?

West 20 is a gated community, with monitored fire sprinklers and emergency buttons, deadbolts on each front door and individually locking bedroom doors. Community courtesy patrols are provided at select times. Management staff are also on-site 24×7 and can be reached by a 24-hour phone number.

What are the policies on pets, smoking and guests?

West 20 is pet-friendly in select buildings, with required registration and fee, subject to limits on animals and breed. The community is smoke-free in all indoor areas. Guests are welcome at all times, subject to the consent of apartment-mates and security considerations. Overnight guests are welcome, with limits on the number of days and guests.

Can I park my vehicle at West 20?

West 20 offers free surface parking for all residents. Reserved covered parking is available for a small monthly fee. Limited guest parking is also available at no charge.

What other transportation options will I have?

West 20 is served by the RTS Transit routes 20, 21 and 28 every ten minutes from 6am to 1:30am Monday through Friday, along with weekend service and the Later Gator Wednesday through Saturday nights. The ride to campus takes as little as four minutes. Or walk or bike less than one mile to the heart of the UF campus.

Can I see a model apartment?

Yes. Please request an appointment for a personal tour, or just stop by to see us and we’ll be happy to show you the community.